Empath: Tracing Multi-Level Emotion Dynamics in Crisis Counseling Dialogues
Mirrored from arXiv — NLP / Computation & Language for archival readability. Support the source by reading on the original site.
Computer Science > Computation and Language
Title:Empath: Tracing Multi-Level Emotion Dynamics in Crisis Counseling Dialogues
Abstract:Emotion dynamics are critical for understanding crisis-support conversations, yet most computational work treats emotion as static utterance-level labels. We introduce EMPATH, a framework for understanding affective dynamics in mental health dialogues across three granularities: turn-level labels, transition probabilities, and global conversation archetypes. Applying EMPATH to text-based crisis conversations with self-identified Black texters discussing grief, we find persistent negative affect, gradual hope-ward transitions, distinct texter-volunteer emotional roles, and heterogeneous recovery trajectories. These results highlight the informative patterns that emerge from computationally understanding crisis support and expressions of grief as dynamic processes within conversations, as well as the overall value of emotion-dynamic analysis for analyzing and comparing affect in dialogues.
| Subjects: | Computation and Language (cs.CL); Artificial Intelligence (cs.AI) |
| Cite as: | arXiv:2609.29056 [cs.CL] |
| (or arXiv:2609.29056v1 [cs.CL] for this version) | |
| https://doi.org/10.48550/arXiv.2609.29056
arXiv-issued DOI via DataCite (pending registration)
|
Access Paper:
- View PDF
- HTML (experimental)
- TeX Source
References & Citations
Bookmark
Bibliographic and Citation Tools
Code, Data and Media Associated with this Article
Demos
Recommenders and Search Tools
arXivLabs: experimental projects with community collaborators
arXivLabs is a framework that allows collaborators to develop and share new arXiv features directly on our website.
Both individuals and organizations that work with arXivLabs have embraced and accepted our values of openness, community, excellence, and user data privacy. arXiv is committed to these values and only works with partners that adhere to them.
Have an idea for a project that will add value for arXiv's community? Learn more about arXivLabs.
More from arXiv — NLP / Computation & Language
-
A Mechanistic Study of AI-Text Detection Neurons in Frozen BERT: Sparse Probing and Activation Patching on RAID
Sep 28
-
Manifold Projection and Iterative Autoencoder Refinement for Masked Language Modeling
Sep 28
-
Not All Memories Are Equal: Hierarchical Collaborative Memory for Validity-Aware Retrieval in LLM Agents
Sep 28
-
Auditing and Repairing LLM-as-Judge Failures in a Production Text-to-SQL Pipeline
Sep 28
Discussion (0)
Sign in to join the discussion. Free account, 30 seconds — email code or GitHub.
Sign in →No comments yet. Sign in and be the first to say something.