Prismix
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Is Notion AI Down?

Check live Notion and Notion AI status — AI writing, summarization, Q&A over your workspace, page sync, and database access. See recent incidents and set up free email alerts.

Notion live status

Notion — live status

Updated every 5 minutes. Full incident history at prismix.dev/service/notion.

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Quick check: is Notion down right now?

Notion AI and the base Notion app can fail independently — Notion AI uses an external GPT-4 backend while the core app runs on Notion's own infrastructure. The fastest ways to check both:

  1. Prismix: prismix.dev/service/notion — live status indicator, 30-day uptime history, and recent incident log.
  2. Notion's own status page: notion.so/status — Notion's first-party status page. If Notion AI is degraded separately from the base app, it often appears here first.
  3. API check: curl https://prismix.dev/api/v1/statuses | jq '.services[] | select(.id=="notion")'

Common causes of "Notion not working"

Notion issues fall into several distinct buckets — AI features, sync, search, formulas, and API. Identifying which one is broken narrows down the fix:

  • Notion AI responses not generating ("AI is thinking..." forever) — Notion AI uses GPT-4 on the backend. If OpenAI is degraded, Notion AI hangs even when the base Notion app loads and edits fine. Check prismix.dev/guides/openai-api-status to cross-reference. If OpenAI is operational and Notion AI still hangs, hard-refresh the tab (Ctrl+Shift+R / Cmd+Shift+R) to clear stale state.
  • Notion pages not syncing / edits not saving — Notion's sync layer uses WebSockets. If you see a yellow "Saving..." indicator stuck at the top of the page, your WebSocket connection has dropped. Reload the tab to re-establish it. If you are offline, Notion queues edits locally and syncs them automatically on reconnect — check your network connection first before assuming a Notion outage.
  • Notion AI "add-on not active" error — Notion AI is a paid add-on ($8/user/month on top of your Notion plan) and must be enabled per workspace. If you see this error on a shared workspace, the workspace admin needs to activate Notion AI under Settings & Members → Notion AI. For a personal workspace, go to Settings → Notion AI and activate the add-on from there.
  • Search returning stale or wrong results — Notion's search index updates with a delay of 5 to 30 minutes for newly created or edited content. Recently added pages may not appear in search immediately. As a workaround, use Ctrl+P / Cmd+P (Quick Find) and browse the "Recently visited" list instead of searching by name.
  • Database formulas showing errors after a Notion update — Notion periodically updates its formula engine. Formulas migrated from the old syntax (e.g. prop("Column")) may break after an engine update. Check Notion's changelog at notion.com/releases for formula migration notes and update your formula syntax to the current version.
  • Notion API returning 429 rate limit errors — Notion's public API is limited to 3 requests per second per integration token. Bulk database reads must be paginated using the start_cursor parameter. Implement exponential backoff when you receive a 429 response. Note that the integration token is scoped per workspace, not per user — all requests from a single integration share the same 3 req/s bucket.

Set up free email alerts for Notion

Instead of manually checking, get an email the moment Notion's status changes. Takes 2 minutes:

  1. 1

    Sign in to Prismix

    Go to prismix.dev/sign-in and enter your email (6-digit OTP, no password needed) or sign in with GitHub.

  2. 2

    Star Notion

    On prismix.dev/service/notion, click the ☆ star icon. Starred services trigger email alerts on every status change.

  3. 3

    You're done

    Prismix emails you within minutes of any status change — degraded, outage, or recovery. No configuration needed.

Get an email the next time Notion AI goes down

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Watching more than one service? A free account covers 5 services + a daily digest — and Pro is currently free.

Monitor related AI tools

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Full status dashboard: prismix.dev/status

Notion status page → Notion AI not working → OpenAI API status guide → All alerts guide → All guides →