Is Microsoft Copilot Down?
Check live Microsoft Copilot status, see recent outages, and get free email alerts so you know immediately when Copilot stops working in Windows, Edge, or Microsoft 365.
Microsoft Copilot — live status
Updated every 5 minutes. Full incident history at prismix.dev/service/microsoft-copilot
Quick check: is Microsoft Copilot down right now?
Microsoft Copilot runs across Windows, Edge, Bing, and Microsoft 365 — each surface can be affected independently. The fastest ways to check:
- Prismix: prismix.dev/service/microsoft-copilot — live indicator + 30-day uptime + recent incidents in one place.
- Azure status:
azure.status.microsoft.com— find the "Azure OpenAI Service" row; Copilot's AI backend runs there. - API check: Hit
https://prismix.dev/api/v1/statusesand filter for themicrosoft-copilotobject —indicator: "none"means operational.
Set up free email alerts
Instead of manually checking, get an email the moment Microsoft Copilot's status changes. Takes 2 minutes:
- 1
Sign in to Prismix
Go to prismix.dev/sign-in and enter your email (6-digit code, no password needed) or sign in with GitHub.
- 2
Star Microsoft Copilot
On prismix.dev/status or prismix.dev/service/microsoft-copilot, click the ☆ star icon. Starred services trigger alerts.
- 3
You're done
Prismix emails you within minutes of any status change — degraded, outage, or recovery. No configuration needed.
Microsoft Copilot not working? Common fixes
If the status shows "Operational" but Copilot isn't working, one of these is usually the cause:
- Copilot not appearing in Windows — Copilot requires Windows 11 22H2 or later with the latest updates installed. Open Settings → Windows Update and install all pending updates. You also need to be signed in with a Microsoft account; work accounts may be restricted by your organization's IT policy.
- Microsoft 365 Copilot unavailable (Word / Excel / Teams / Outlook) — Microsoft 365 Copilot requires a separate paid add-on license ($30/user/month on top of your M365 subscription). If colleagues have it and you don't, contact your IT department. If you do have the license, sign in to
portal.office.com→ Admin → Copilot status to verify provisioning. - Copilot in Edge sidebar not loading — this is usually a browser extension conflict or an outdated Edge version. Update Microsoft Edge to the latest version via Settings → Help → About. Then disable extensions one by one to identify a conflict.
- Copilot giving wrong responses or very slow — Copilot's AI backend runs on Azure OpenAI Service (GPT-4). Check
azure.status.microsoft.comand look specifically at the "Azure OpenAI Service" row for any active degradation. - Copilot not available in your region — Microsoft Copilot features have rolling regional availability and are not yet available everywhere. Some enterprise features additionally require EU Data Boundary configuration by your IT admin before they can be used in the EU.
- IT admin disabled Copilot for your organization — enterprise administrators can disable Microsoft Copilot org-wide via
admin.microsoft.com. When this is the case, end users see a message like "your organization doesn't have access to Copilot." Only an IT admin can re-enable it — this cannot be worked around at the user level.
Know when Microsoft Copilot is down before your team asks
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