Memory-Driven Self-Disclosure and Relational Turning Points: A Longitudinal Multimodal Study of Human-AI Interaction
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Computer Science > Human-Computer Interaction
Title:Memory-Driven Self-Disclosure and Relational Turning Points: A Longitudinal Multimodal Study of Human-AI Interaction
Abstract:As conversational AI systems are designed for repeated use, a central question is how a series of interactions becomes a relationship. We present a longitudinal multimodal study of a memory-augmented conversational agent (24 participants x 10 sessions), in which participants rated five relational constructs -- familiarity, self-disclosure, perceived memory, conversational quality, and enjoyment -- after each session. Two complementary dynamics emerge. First, conversational quality strongly shapes how enjoyable a session feels in the moment but does not carry forward across sessions, whereas perceived memory is relationally conditioned -- predicted by prior relational state rather than reflecting system capability alone -- and it shapes later enjoyment indirectly, via subsequent self-disclosure. Second, relationships are punctuated by discrete turning points -- crashes and surges -- that are partially traceable in multimodal behavior and open different intervention windows: surges are more behaviorally detectable in the moment, enjoyment surges persist more reliably than enjoyment crashes recover, and some crashes are better forecast from person-specific behavioral drift than detected after they have already occurred. Together, the findings suggest that longitudinal human-AI relationships are built through both slow accumulation and abrupt turning points.
| Comments: | 15 pages, 3 figures. Accepted to ICMI 2026 (International Conference on Multimodal Interaction), October 5-9, 2026, Napoli, Italy |
| Subjects: | Human-Computer Interaction (cs.HC); Artificial Intelligence (cs.AI); Computation and Language (cs.CL) |
| ACM classes: | H.5.2; I.2.7 |
| Cite as: | arXiv:2607.14593 [cs.HC] |
| (or arXiv:2607.14593v1 [cs.HC] for this version) | |
| https://doi.org/10.48550/arXiv.2607.14593
arXiv-issued DOI via DataCite (pending registration)
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| Related DOI: | https://doi.org/10.1145/3776574.3831135
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