Software Firms Discount AI to Keep Customers From Anthropic, OpenAI

Software firms and cloud providers including Amazon, Microsoft, Figma and Workday are dangling new discounts on AI products to clients and consulting partners exhausted by shifts in pricing.

The special offers come as customers get choosier about which tools they purchase after they increased budgets for products like Anthropic’s Claude Code and OpenAI’s Codex and cut other costs to justify the new spending. Businesses are also grumbling about shifts by software providers to charge them for AI based on usage or how many tasks it completes, which can drive up costs.