Partial disruption of Observability, Analytics, Firewall, Usage, and Login in Dashboard

Updates timeline

1. Investigating Aug 17, 02:30 PM UTC

   We are investigating a partial disruption to Observability, Web Analytics, Speed Insights, Firewall, and Usage in Dashboard. We will share updates as they become available.

2. Investigating Aug 17, 03:09 PM UTC

   We are continuing to investigate this issue. We will share updates as they become available.

3. Investigating Aug 17, 04:06 PM UTC

   We are also investigating an issue where some customers may be unable to sign in to Dashboard with time-based one-time passwords (TOTP). We will share updates as they become available.

4. Monitoring Aug 17, 04:44 PM UTC

   We have implemented a fix for the disruption, and services have started to recover. We will share more information as it becomes available.

5. Monitoring Aug 17, 04:46 PM UTC

   We are continuing to monitor for any further issues.

6. Monitoring Aug 17, 05:51 PM UTC

   Login with TOTP has completely recovered. We are still working to ingest missing observability data during this period. We will share more information as it becomes available.

7. Monitoring Aug 17, 08:13 PM UTC

   Services have recovered. We are still working to ingest missing observability data during this period.

8. Resolved Aug 17, 09:25 PM UTC

   Services have recovered. We are still working to ingest missing observability data during this period.