Timeouts loading charts and observability data in Dashboard

Updates timeline

1. Investigating Jul 23, 07:33 AM UTC

   We are currently investigating timeouts loading observability data for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. This impacts charts in the Dashboard.

2. Monitoring Jul 23, 07:55 AM UTC

   The team identified the source of the issue and a fix has been implemented. We are starting to see recovery. Charts and observability data should be loading again for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. We continue to monitor.

3. Resolved Jul 23, 08:18 AM UTC

   This incident has been resolved.