Storage users in US-West-2 experiencing increased latency on storage requests

Updates timeline

1. Identified Jun 12, 04:00 PM UTC

   Users in US-West-2 are seeing increased latency on storage requests. The team has identified the issue and is working on a solution.

2. Identified Jun 12, 04:30 PM UTC

   We are implementing load mitigation strategies to improve the performance of storage requests in US-West-2.

3. Identified Jun 12, 05:29 PM UTC

   The team is still working on a solution, and mitigation work is underway.

4. Identified Jun 12, 06:28 PM UTC

   We have implemented further mitigations and are tracking their progress. We continue to actively work this issue.

5. Identified Jun 12, 07:30 PM UTC

   We are seeing improvement in the performance of us-west-2 after implementation of our mitigation strategies. Storage operation is returning to normal. We will continue to monitor performance in this region.

6. Monitoring Jun 12, 08:26 PM UTC

   Backlog is being effectively processed and operations have returned to normal. We continue to monitor the performance in us-west-2.

7. Monitoring Jun 12, 11:57 PM UTC

   Job queues continue to drain. We will actively monitor until they are complete.

8. Resolved Jun 13, 12:40 AM UTC

   All residual jobs have drained. Storage performance and job activity is normal.