Project Creation Failures

Updates timeline

1. Investigating Aug 31, 04:28 PM UTC

   Project creation is failing for new projects on the platform. We are investigating.

2. Investigating Aug 31, 04:53 PM UTC

   We have a working hypothesis on the cause of the issue, and are implementing steps to try to improve project creation performance.

3. Investigating Aug 31, 05:20 PM UTC

   We continue to work this issue. The steps we have taken are addressing the hypothesized cause of the issue. We are implementing further related mitigations.

4. Investigating Aug 31, 05:49 PM UTC

   While the first set of actions are taking effect, we are implementing a second set of likely mitigations to attempt to facilitate improvement in project creation.

5. Identified Aug 31, 06:01 PM UTC

   We are seeing the mitigation steps having the desired effect. Project creation is recovering.

6. Monitoring Aug 31, 06:29 PM UTC

   Project creation is reporting as recovered across the platform. We will monitor for stability in the near term.

7. Resolved Aug 31, 07:06 PM UTC

   Project creation has returned to baseline consistently.