Project Upgrade Delays

Updates timeline

1. Investigating Aug 3, 03:28 PM UTC

   We are investigating a potential issue that could result in a delay or failure in some users' project upgrades.

2. Investigating Aug 3, 04:19 PM UTC

   We are continuing to investigate project upgrade issues.

3. Identified Aug 3, 05:09 PM UTC

   We have identified the cause of the upgrade delays and are working on a fix.

4. Identified Aug 3, 07:47 PM UTC

   We are developing a fix for the upgrade issues.

5. Identified Aug 3, 10:46 PM UTC

   We are continuing to fix project upgrade issues and are investigating further remediation. We will provide our next update within the next 14 hours.

6. Identified Aug 4, 03:30 PM UTC

   The team has identified a likely fix and is consolidating the details in order to move to thorough testing. We will update again when the fix is applied.

7. Identified Aug 4, 11:38 PM UTC

   We are continuing to test the fix to project upgrades. We will update again when the fix is applied.

8. Monitoring Aug 5, 02:58 PM UTC

   We have deployed a tested fix for the upgrade issue impacting some projects. The fix has been effective and we are monitoring for continued stability.

9. Resolved Aug 5, 05:33 PM UTC

   Project upgrades have remained stable, we are resolving this incident.