Elevated Mgmt API Error Rates in Multiple Regions

Updates timeline

1. Investigating Oct 22, 05:01 PM UTC

   We have noticed issues with requests coming to our API gateway. We are investigating.

2. Identified Oct 22, 05:28 PM UTC

   We have identified the issue as related to the demand on our backplane. We are implementing mitigations to scale and manage that demand.

3. Monitoring Oct 22, 05:57 PM UTC

   The mitigations have managed the demand spike. We are monitoring for continued stability.

4. Monitoring Oct 22, 06:17 PM UTC

   We have additional mitigations we will be deploying to reinforce our backplane. We will leave this statuspage up and in Monitoring status until all mitigations are deployed. Updates will be forthcoming if anything changes that could impact customers.

5. Monitoring Oct 23, 10:54 AM UTC

   We have additional mitigations we will be deploying to reinforce the Management API. Updates will be forthcoming if anything changes that could impact customers.

6. Resolved Oct 26, 10:16 AM UTC

   This issue has been resolved and our response times are back to operational.