OpenAI incident

GPT-image-2.5 and 2.6 Sunburst & Flare High error rate

Minor Resolved

Started

November 12, 2026 at 08:52 AM UTC

Duration

32 min

Resolved

November 12, 2026 at 09:25 AM UTC

Updates timeline

  1. Identified

    We have identified that users are experiencing elevated errors for GPT-image-2.5 Sunburst and Flare. We are working on implementing a mitigation.

  2. Identified

    We have identified that users are experiencing elevated errors for GPT-image-2.5 Sunburst / Flare, and 2.6 Sunburst / Flare. We are working on implementing a mitigation.

  3. Monitoring

    We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

  4. Resolved

    All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

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