OpenAI incident

Incorrect cost data in Costs API exports

Informational Resolved

Started

November 10, 2026 at 04:42 AM UTC

Duration

2h 20m

Resolved

November 10, 2026 at 07:02 AM UTC

Updates timeline

  1. Monitoring

    We have identified an issue causing incorrect cost data in Costs API exports published between November 6 and 9. We are working to correct the affected records and will provide an update once recovery is confirmed.

  2. Resolved

    All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

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