Help Center Chat Support Degraded

Updates timeline

1. Investigating Oct 23, 09:30 PM UTC

   We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [[email protected]](mailto:[email protected] "[email protected]") for assistance. We apologize for the inconvenience and will provide updates as they become available.

2. Monitoring Oct 23, 09:52 PM UTC

   We have applied the mitigation and are monitoring the recovery.

3. Resolved Oct 23, 10:02 PM UTC

   All impacted services have now fully recovered.