OpenAI incident
New Ad Accounts failing to provision admins
Minor
Resolved
Started
October 22, 2026 at 07:36 PM UTC
Duration
4h 31m
Resolved
October 23, 2026 at 12:07 AM UTC
Updates timeline
- Identified
We have identified that new ad accounts are failing to assign their creator admin. We are investigating the issue.
- Identified
We have identified the issue and are working to implement the mitigation.
- Monitoring
We have applied the mitigation and are monitoring the recovery.
- Resolved
All impacted services have now fully recovered.
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