Elevated errors in ChatGPT Space Pages

Updates timeline

1. Identified Sep 30, 02:20 AM UTC

   We have identified that users may experience errors creating or interacting with Pages, including failures when using Page tools or connecting to live Page sessions. We are working on implementing a mitigation.

2. Monitoring Sep 30, 06:03 AM UTC

   We have applied the mitigation and are monitoring the recovery.

3. Monitoring Sep 30, 10:34 AM UTC

   All impacted services are recovered, we are continuing to monitor for any reoccurrence.

4. Monitoring Sep 30, 03:00 PM UTC

   We have applied mitigations and are monitoring the recovery.

5. Monitoring Oct 1, 04:51 PM UTC

   We are continuing to monitor our mitigiations. Some users may see slow or timed out results, especially for creating new pages or spaces.

6. Resolved Oct 1, 11:44 PM UTC

   All impacted services have now fully recovered.