OpenAI incident
Mobile users unable to see Work Mode and the Model Picker
Minor
Resolved
Started
September 23, 2026 at 11:25 PM UTC
Duration
24 min
Resolved
September 23, 2026 at 11:49 PM UTC
Updates timeline
- Investigating
We have identified that mobile users are not able to see work mode or the model picker when using ChatGPT. We are working on implementing a mitigation.
- Monitoring
We have applied the mitigation and are monitoring the recovery.
- Resolved
All impacted services have now fully recovered.
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