OpenAI incident

SSO sign-in and SCIM provisioning issues

Informational Resolved

Started

September 18, 2026 at 11:00 PM UTC

Duration

18 min

Resolved

September 18, 2026 at 11:18 PM UTC

Updates timeline

  1. Identified

    Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected. We are working on implementing a mitigation.

  2. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. Resolved

    All impacted services have now fully recovered.

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