OpenAI incident
Elevated errors creating new accounts
Informational
Resolved
Archived record
Started
September 2, 2026 at 06:13 PM UTC
Duration
31 min
Resolved
September 2, 2026 at 06:45 PM UTC
Updates timeline
- Investigating
We are investigating an issue preventing some users from creating new accounts. We will share updates as we learn more.
- Monitoring
We have applied the mitigation and are monitoring recovery.
- Resolved
The issue affecting new account creation has been resolved.
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