OpenAI incident

Elevated latency in the Responses API

Minor Resolved

Started

August 31, 2026 at 10:27 PM UTC

Duration

20h 37m

Resolved

September 1, 2026 at 07:05 PM UTC

Updates timeline

  1. Identified

    We have identified an issue causing elevated latency for some Responses API requests. We are working on implementing a mitigation.

  2. Monitoring

    We have applied a mitigation and are monitoring recovery.

  3. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  4. Identified

    We have identified elevated latencies impacting Responses API on the US endpoint.

  5. Identified

    We are implementing the mitigation.

  6. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  7. Resolved

    All impacted services have now fully recovered.

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