OpenAI incident

Users may experience an increase in error rates in Workspace Agents and ChatGPT Work on Web and Mobile

Minor Resolved

Started

August 27, 2026 at 06:00 PM UTC

Duration

4h 14m

Resolved

August 27, 2026 at 10:14 PM UTC

Updates timeline

  1. Identified

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. Identified

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  3. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  4. Resolved

    All impacted services have now fully recovered.

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