OpenAI incident
Unexpected logouts for some ChatGPT web users
Started
August 21, 2026 at 07:48 PM UTC
Duration
3h 26m
Resolved
August 21, 2026 at 11:15 PM UTC
Updates timeline
- Investigating
We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.
- Monitoring
We have applied a mitigation and are seeing recovery from the issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page. We’ll continue monitoring closely to confirm the recovery is sustained.
- Resolved
The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved.
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