OpenAI incident
Elevated Errors for Thinking mode in ChatGPT
Started
August 20, 2026 at 01:56 PM UTC
Duration
2h 55m
Resolved
August 20, 2026 at 04:51 PM UTC
Updates timeline
- Investigating
We are investigating an issue causing some users to experience errors when using Thinking in ChatGPT.
- Investigating
We are investigating an issue causing some users to experience errors when using Thinking mode and Image Generation in ChatGPT.
- Monitoring
We have implemented a mitigation for the issue for elevated errors for Thinking Mode and Image Generation in ChatGPT/ChatGPT Work
- Resolved
All impacted services have now fully recovered.
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