OpenAI incident

Error while creating custom RBAC roles for Enterprise users

Informational Resolved

Started

August 13, 2026 at 02:03 PM UTC

Duration

8h 23m

Resolved

August 13, 2026 at 10:26 PM UTC

Updates timeline

  1. Investigating

    We are investigating an issue while creating custom RBAC roles for Enterprise users.

  2. Identified

    We are still implementing the mitigation.

  3. Identified

    We are still implementing the mitigation.

  4. Identified

    We are still implementing the mitigation.

  5. Identified

    We are continuing to implement the mitigation

  6. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  7. Resolved

    All impacted services have now fully recovered.

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