OpenAI incident
Elevated ChatGPT conversation errors affecting Plus, Pro, Business, and Edu users
Started
August 4, 2026 at 12:43 PM UTC
Duration
2h 41m
Resolved
August 4, 2026 at 03:25 PM UTC
Updates timeline
- Investigating
We are investigating elevated errors affecting ChatGPT conversations. Some users may experience failed or interrupted responses, and some conversation turns may not be saved. The issue is affecting users across Plus, Pro, Business and Edu ChatGPT plans.
- Monitoring
We have applied the mitigation and are monitoring the recovery.
- Resolved
All impacted services have now fully recovered.
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