OpenAI incident
Enterprise & Education Chat Errors
Started
July 31, 2026 at 09:04 AM UTC
Duration
24 min
Resolved
July 31, 2026 at 09:28 AM UTC
Updates timeline
- Identified
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- Identified
We have identified that some ChatGPT Business and Education users are experiencing elevated errors when starting or continuing conversations. We are working on implementing a mitigation and will provide another update as soon as we have more information.
- Monitoring
The issue has been mitigated.
- Resolved
This is now resolved.
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