Errors with conversations on Android and iOS devices

Updates timeline

1. Identified Jun 17, 05:20 PM UTC

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

2. Monitoring Jun 17, 05:44 PM UTC

   We have applied the mitigation and are monitoring the recovery.

3. Resolved Jun 17, 06:23 PM UTC

   All impacted services have now fully recovered.