Disruption with Copilot Cloud services

Updates timeline

1. Investigating Oct 29, 10:19 AM UTC

   We are investigating reports of impacted performance for some GitHub services.

2. Investigating Oct 29, 10:22 AM UTC

   We are experiencing increased failures and latency on our agent sessions service, including creating and listing sessions. This can impact cloud based agent sessions on web, mobile, VS Code, CLI and the GitHub Copilot app.

3. Investigating Oct 29, 11:01 AM UTC

   We continue to experience failure rates of 1-2% and increased latency on our agent sessions service, including creating and listing sessions. This can impact cloud based agent sessions on web, mobile, VS Code, CLI and the GitHub Copilot app.

4. Investigating Oct 29, 11:37 AM UTC

   We continue to experience failure rates of 1-2% and increased latency on our agent sessions service, including creating and listing sessions. This can impact cloud based agent sessions on web, mobile, VS Code, CLI and the GitHub Copilot app. We are actively applying mitigations and monitoring for recovery.

5. Monitoring Oct 29, 12:33 PM UTC

   The degradation has been mitigated. We are monitoring to ensure stability.

6. Resolved Oct 29, 12:49 PM UTC

   This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.