Incident with Copilot Availability

Updates timeline

1. Investigating Jun 17, 03:50 AM UTC

   We are investigating reports of degraded availability for Copilot

2. Investigating Jun 17, 03:52 AM UTC

   We are experiencing degraded availability for chat & agent models in Copilot. Multiple models are impacted and customers may experience requests failing. We are investigating and will provide an update as soon as possible.

3. Investigating Jun 17, 04:26 AM UTC

   We've applied a mitigation to unblock Copilot functionality. Users may start to see signs of recovery. Relaunching your client should accelerate signs of recovery. We will continue to monitor the situation.

4. Monitoring Jun 17, 04:44 AM UTC

   Copilot is operating normally.

5. Resolved Jun 17, 04:44 AM UTC

   This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.