Intermittent Sign in issue

Updates timeline

1. Investigating Nov 4, 08:21 AM UTC

   We are currently investigating an issue affecting password-based sign-ins. Other sign-in methods are working as expected.

2. Identified Nov 4, 08:56 AM UTC

   We have identified the cause of the sign-in errors and are working on a fix.

3. Identified Nov 4, 10:06 AM UTC

   The team is still working on a fix.

4. Monitoring Nov 4, 10:21 AM UTC

   The fix has been released and sign-in should be working as usual. We are currently monitoring the situation

5. Resolved Nov 4, 10:52 AM UTC

   We have not seen any further errors after the fix was applied. Users are now able to sign-in successfully again.