ElevenLabs incident
Agent SIP Conversation Disruption
Started
October 8, 2026 at 03:19 PM UTC
Duration
24 min
Resolved
October 8, 2026 at 03:43 PM UTC
Updates timeline
- Investigating
We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.
- Resolved
We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.
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