ElevenLabs incident
Some ElevenAgents calls failed to start
Started
September 19, 2026 at 12:34 AM UTC
Duration
1h 34m
Resolved
September 19, 2026 at 02:08 AM UTC
Updates timeline
- Investigating
We are investigating an issue that occurred with some calls where the call didn't start; however, the calls are working now.
- Monitoring
The calls are working now.
- Identified
We are still seeing some calls that are failing, our team is currently applying a new fix.
- Monitoring
We have released another fix, the error rate is now down.
- Resolved
The issue has been fully resolved and everything is functional again.
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