ElevenLabs incident

Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests

Minor Resolved

Started

September 4, 2026 at 01:55 PM UTC

Duration

7h 5m

Resolved

September 4, 2026 at 09:01 PM UTC

Updates timeline

  1. Investigating

    We're investigating a latency increase on the Global Residency server for Speech-to-Text and Dubbing models, affecting a small subset of requests.

  2. Identified

    We've identified the root cause and are rolling out a fix. Error rates should be improving, and we're continuing to monitor.

  3. Monitoring

    The issue has been fixed, the error rate should be zero. We are currently monitoring the situation.

  4. Resolved

    After completing the monitoring stage, we have confirmed that STT latency has returned to baseline stability.

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