[Deepgram API] Elevated Batch Error Rates: 400 error code responses

Updates timeline

1. Investigating Jul 28, 03:55 PM UTC

   We are currently investigating an issue where some batch requests are returning 400 errors due to remote content download errors. Retrying the request one or more times often succeeds.

2. Investigating Jul 28, 03:57 PM UTC

   We are continuing to investigate this issue.

3. Monitoring Jul 28, 04:16 PM UTC

   A fix has been implemented and we are monitoring the results.

4. Monitoring Jul 28, 04:17 PM UTC

   We are continuing to monitor for any further issues.

5. Investigating Jul 28, 04:32 PM UTC

   We are continuing to investigate an issue. STT batch requests may have returned 5xx errors, and some STT websockets may have experienced high latency, starting at 16:03 UTC.

6. Monitoring Jul 28, 05:10 PM UTC

   A fix has been implemented and traffic has returned to normal. We are monitoring the results.

7. Resolved Jul 29, 01:08 PM UTC

   This incident has been resolved.