Cloudflare AI incident
OTP Deliverability Errors
Started
September 29, 2026 at 08:11 PM UTC
Duration
39 min
Resolved
September 29, 2026 at 08:50 PM UTC
Updates timeline
- Investigating
We are investigating an issue causing a high percentage of Access One Time Pin emails to fail. All other authentication methods are operating as normal.
- Resolved
Cloudflare engineering determined that customers didn't actually experience elevated levels of OTP failures. The rise in failures was an isolated incident without widespread impact.
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