Customers may see incorrect invoice payment status

Updates timeline

1. Identified Jun 16, 10:50 PM UTC

   Customers may not see invoice payment status accurately reflected in the Cloudflare UI for payments made since June 11. Impacted customers will see paid Invoices shown as Unpaid via the Cloudflare Dashboard.

2. Investigating Jun 16, 10:51 PM UTC

   We are currently investigating this issue.

3. Identified Jun 17, 12:52 AM UTC

   We have identified an additional path that leads to users not seeing the correctly reflected payment state on invoices and are working on a fix.

4. Monitoring Jun 20, 10:40 PM UTC

   A fix has been implemented and we are monitoring the results.

5. Resolved Jun 22, 04:04 PM UTC

   This incident has been resolved.