Cloudflare AI incident

Network Performance Degradation — Asia-Pacific

Minor Resolved Upstream link ↗

Started

September 23, 2026 at 06:42 PM UTC

Duration

6d 4h

Resolved

September 29, 2026 at 11:01 PM UTC

Updates timeline

  1. Investigating

    Since September 21, 2026 at 02:20 UTC, multiple subsea cable outages have caused congestion between Tokyo and Singapore datacenters. We have rerouted traffic to reduce impact and are working with third-party vendors to restore capacity.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Identified

    Cloudflare continues to mitigate intermittent connectivity degradation for a small subset of customers caused by significant degradation of capacity in the region.

  4. Resolved

    This incident has been resolved.

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