AssemblyAI incident

Degraded Universal-3.5 Pro streaming in us-east

Informational Resolved Upstream link ↗

Started

July 31, 2026 at 08:00 PM UTC

Duration

0 min

Resolved

July 31, 2026 at 08:00 PM UTC

Updates timeline

  1. Resolved

    This incident affected a subset of Universal-3.5 Pro streaming sessions in the us-east region on July 31 between 20:15 and 22:15 UTC. Affected sessions connected successfully but did not process incoming audio, so no transcript was returned while the connection remained open. Other regions, other streaming models, and our asynchronous API were unaffected. We apologize for the disruption to your workflows. If you have any questions, please reach out to [email protected].

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