Anthropic incident

Elevated errors loading usage data on platform.claude.com

Major Resolved Upstream link ↗

Started

October 7, 2026 at 01:20 AM UTC

Duration

1h 13m

Resolved

October 7, 2026 at 02:33 AM UTC

Updates timeline

  1. Investigating

    We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

  2. Resolved

    This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

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