How do I know if Perplexity is having an outage?

Prismix monitors Perplexity every 5 minutes. Visit prismix.dev/service/perplexity to see real-time status, recent incidents, and uptime trends. You can also call the public API: https://prismix.dev/api/v1/statuses and check the perplexity entry.

Can I get notified when Perplexity goes down?

Yes. Sign in at prismix.dev (free, email OTP or GitHub), star Perplexity, and you will receive an email alert within minutes of any status change. No credit card required.

What should I do if Perplexity is not working?

First confirm it is a platform-wide issue by checking prismix.dev/service/perplexity. If it shows an active outage, the provider is aware and working on a fix. If Prismix shows Operational but you still have issues, the problem may be account-specific, regional, or a local network issue.

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Is Perplexity Down?

Check live Perplexity AI status — answer engine, API, and Pro plan access. See recent incidents and set up free email alerts.

Perplexity AI — live status

Updated every 5 minutes. Click the badge or visit prismix.dev/service/perplexity for the full incident history.

Full status →

Quick check: is Perplexity down right now?

The fastest ways to check Perplexity availability:

Prismix: prismix.dev/service/perplexity — live status + 30-day uptime + incidents aggregated in one place.
Perplexity's status page: status.perplexity.com — official incidents and maintenance windows.
API call: curl https://prismix.dev/api/v1/statuses | jq '.services[] | select(.id=="perplexity")'

Step 1 — Set up free email alerts for Perplexity

Get emailed the moment Perplexity status changes. 2-minute setup, free tier, no credit card:

1

Sign in

Go to prismix.dev/sign-in — enter your email and a 6-digit OTP code, or sign in with GitHub.
2

Star Perplexity

On prismix.dev/status or prismix.dev/service/perplexity, click the ☆ star icon.
3

Alerts are live

You'll get an email within minutes of any status change — degraded, outage, or recovery.

Step 2 — Monitor Perplexity API programmatically

Use the Prismix API to check Perplexity in scripts or CI:

curl

{`curl https://prismix.dev/api/v1/statuses | jq '.services[] | select(.id=="perplexity")'`}

Python

{`import httpx, sys

def check_perplexity_status() -> bool:
    resp = httpx.get("https://prismix.dev/api/v1/statuses", timeout=5)
    services = {s["id"]: s for s in resp.json()["services"]}
    perplexity = services.get("perplexity", {})
    indicator = perplexity.get("indicator", "unknown")
    if indicator != "none":
        print(f"⚠️  Perplexity is {indicator}: {perplexity.get('description')}")
        return False
    return True

if not check_perplexity_status():
    sys.exit(1)`}

Common causes of "Perplexity not working"

If Prismix shows Perplexity as "Operational" but the service seems broken:

Slow search / timeouts — Perplexity's search queries external sources in real time. Slow third-party sources cause answer delays without triggering a status incident.
API rate limits (429) — Perplexity API has per-account request rate limits. Check your API dashboard at api.perplexity.ai.
API key invalid (401) — API keys are available at api.perplexity.ai; regenerate if expired.
Pro features unavailable — if Pro-specific models (sonar-pro, sonar-reasoning-pro) are unavailable, check subscription status at perplexity.ai/settings/billing.
Browser extension conflict — the Perplexity browser extension sometimes conflicts with other content extensions. Try incognito mode.
Model overloaded — specific models like sonar-reasoning can be slower during peak hours. Try sonar instead.