Deepgram incident

Outbound networking issues affecting STT fetch requests and callbacks, Dashboard API requests, and Voice Agent 3rd party providers

Name: Deepgram — Outbound networking issues affecting STT fetch requests and callbacks, Dashboard API requests, and Voice Agent 3rd party providers
Start: 2026-04-27T14:14:34.000Z
End: 2026-04-27T14:14:34.000Z

Informational Resolved Upstream link ↗

Started

April 27, 2026 at 02:14 PM UTC

Duration

0 min

Resolved

April 27, 2026 at 02:14 PM UTC

Updates timeline

Resolved Apr 27, 02:52 PM UTC

A small number of customers experienced disruptions to STT fetch requests, callbacks, and third-party providers within Voice Agent, as well as 503 errors on API calls for usage lookups and token creation. The majority of customers were unaffected.

Live Deepgram status

Current indicator + 24h latency

All incidents

Cross-service timeline

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