Deepgram incident

Voice Agent third-party provider instability (ChatGPT 4o)

Name: Deepgram — Voice Agent third-party provider instability (ChatGPT 4o)
Start: 2026-05-11T16:35:32.293Z
End: 2026-05-12T16:55:16.197Z

Minor Resolved Upstream link ↗

Started

May 11, 2026 at 04:35 PM UTC

Duration

1d 0h

Resolved

May 12, 2026 at 04:55 PM UTC

Updates timeline

Identified May 11, 04:35 PM UTC

We are currently observing elevated error rates from our downstream third-party provider, OpenAI specifically with the ChatGPT 4o model. Deepgram infrastructure, including our canaries, remains healthy.
Resolved May 12, 04:55 PM UTC

This incident has been resolved.

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