Deepgram incident

Voice Agent third-party provider instability (Claude Sonnet 4.5)

Name: Deepgram — Voice Agent third-party provider instability (Claude Sonnet 4.5)
Start: 2026-04-24T05:45:16.963Z
End: 2026-05-01T18:22:20.109Z

Minor Resolved Upstream link ↗

Started

April 24, 2026 at 05:45 AM UTC

Duration

7d 12h

Resolved

May 1, 2026 at 06:22 PM UTC

Updates timeline

Investigating Apr 24, 05:45 AM UTC

We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.
Resolved May 1, 06:22 PM UTC

This incident has been resolved.

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