Bot Management Issues

Updates timeline

1. Investigating May 5, 08:04 AM UTC

   Cloudflare is investigating issues with our Bot Management feature. Customers may experience an unexpected increase in Bot Management rules matching detection IDs 50331648 and 50331649. We are working to mitigate this problem. More updates to follow shortly.

2. Identified May 5, 09:17 AM UTC

   The issue has been identified and a fix is being implemented.

3. Identified May 5, 03:59 PM UTC

   We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly. Customers using Bot Management may have seen an increase in requests flagged by these rules. We have disabled the affected feature to prevent further impact. Our team is actively working on a fix.

4. Identified May 6, 09:39 AM UTC

   We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly from April 1st 2026. Some customers using Bot Management may have seen an increase in requests flagged by these rules. We have disabled the affected feature to prevent further impact. A fix has been implemented, it will take 48 hours for detections to stabilize.

5. Identified May 9, 12:39 AM UTC

   We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review of the detections.

6. Identified May 11, 03:49 PM UTC

   We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. After a additional review we determined that impact existed prior April 1st 2026, and was present for a subset of Bot Management Customers. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review the detections.